Media Hub

FAQs

Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

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Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

Asia Pacific

EMEA

Latin America

North America

Press Releases

Ticketmaster announces Australia & New Zealand Breakthrough 2024 list

Ticketmaster Australia & New Zealand has revealed their ten Breakthrough acts set to dominate the live scene in 2024.  Ticketmaster’s annual Breakthrough list is a hand-picked selection that celebrates exceptional local talent and embodies Ticketmaster’s commitment ...

Ticketmaster unites globally for World Cancer Day

World Cancer Day is a global initiative held every February 4th to raise awareness of the impacts of cancer, improve education to reduce preventable cancer deaths, and ensure equitable access to treatment for all.  In 2024, Ticketmaster International will be working closely with ...

Anjelica Devoe named Ticketmaster New Zealand General Manager

Asia Pacific (APAC) is an incredibly exciting area for Ticketmaster with immense growth opportunities. Reflecting this importance, Jim Kotsonis has been appointed to the newly created role of Regional Vice President, Ticketmaster Asia Pacific (APAC). In this role, Jim will have ...