Media Hub

FAQs

Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

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Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

Asia Pacific

EMEA

Latin America

North America

Press Releases

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The digital landscape is changing frequently, and privacy is constantly the main focus, both when it comes to legislation and technological development.  In 2018, GDPR came into effect, a new and stricter privacy legislation. Companies around the world had to adjust their data privacy ...

WA Unlocked welcomes live music back to Western Australia

With some parts of Australia still working through lockdowns, Western Australia’s return to live music earlier this month was a huge success. WA Unlocked was the state’s first major show back, and to celebrate the occasion, organisers pulled together a selection of the state’s ...

Auckland Spark Arena – Back to Concerts After COVID Foodbank

Auckland’s Spark Arena, one of the world’s leading arenas, has morphed back into more familiar territory as New Zealand’s premium indoor music venue with New Zealand band L.A.B playing their mix of reggae, electronic, rock and blues to an audience of 6,000 concert starved kiwis in Auckland on ...